Privacy policy
Last Updated: Sept 10, 2024
At EZ Health, Inc. (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://ez.health (the “Site”) and engage in our services ("Services").
Information Collection
1. Personal Information You Provide:
We collect the personal information you share with us directly, such as your name, address, contact information, passwords, and payment details. This happens when you engage with our services, request information, participate in activities on our platform, or reach out to us.
SMS consent: If you have consented to receive text messages from EZ Health you may receive texts at the phone number provided about upcoming appointments you have scheduled with us to learn more about our services. Message and data rates may apply and messaging frequency may vary. You may opt-out at any time by texting, STOP. For additional assistance, text HELP or contact us at 833-957-4127 or help@ez.health. You can also review our terms and conditions here: https://ez.health/en/terms.
2. Automatically Collected Information:
When you use our services, we automatically gather details like your IP address, browser type, device features, and other technical data. This information is mainly used for security and analytics purposes.
3. Use of Your Information
We use the information we collect to:
- Facilitate account creation and logon processes
- Provide, maintain, and improve our services.
- Process payments and manage your account.
- Communicate with you, including responding to inquiries and providing updates.
- Understand how users interact with the Site and Service to improve user experience.
- Deliver marketing, service updates, and promotional communications.
4. Sharing of Your Information
We only share your information in specific situations, such as when you give us permission, to follow legal requirements, to protect your rights, or to meet business needs.
Any phone number or mobile information obtained during the SMS consent process will not be shared with third parties or affiliates for marketing and promotional purposes. This information is used solely for the purpose of sending you the SMS messages you have agreed to receive for upcoming appointment reminders.
5. Cookies and Tracking Technologies
We use cookies and similar tools to collect information and improve your experience on our website.
6. Retention of Information
We keep your personal information only for as long as necessary to meet the purposes in this Policy, unless the law requires us to keep it longer.
7. Security Measures
We safeguard your personal information through a series of organizational and technical security measures designed to protect against unauthorized access, alteration, or destruction.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
9. Contacting Us
If you have any questions about this Policy, please email us at help@ez.health.